Help telecommunications operators build big data platforms, support applications such as network optimization, customer service, and business analysis, improving network quality and customer experience.
Core Functions
Network Optimization
- Network Performance Monitoring - Real-time network quality monitoring
- Network Capacity Planning - Data-driven capacity planning
- Fault Prediction Analysis - Network fault prediction and prevention
- Optimization Recommendations - Intelligent network optimization suggestions
Customer Analysis
- User Behavior Analysis - Deep user behavior insights
- Traffic Pattern Analysis - Network traffic pattern recognition
- Customer Value Assessment - Customer lifetime value
- Precision Marketing Recommendations - Personalized service recommendations
Business Operations
- Revenue Assurance Analysis - Revenue leakage detection and analysis
- Fraud Detection Prevention - Telecommunications fraud identification and warning
- Service Quality Monitoring - Real-time service quality monitoring
- Complaint Handling Optimization - Intelligent customer complaint processing
Customer Cases
FiberHome Communications
Project Background: Optimize network performance, improve user experience
Solution:
- Network data real-time collection platform
- Network performance analysis models
- Intelligent optimization recommendation system
Project Results:
- Network quality improved by 35%
- User complaint rate reduced by 50%
- Network operation efficiency improved by 40%
- Customer satisfaction significantly improved